Did You Find Water In Your Basement? Ask These Questions Before Hiring A Restoration Company

If you have found water in your basement and you don't know how long the water has been there, you want to call a water mitigation and disaster cleanup company to start working on the problem right away. Mold can start to form in your home just 24 hours after the water has been present, and you don't want to end up with a severe mold problem in your house. Here are a some of the things you want to ask when you call around to get a company to come to your home.

Do They Work with Insurance Companies?

You may not have the complete amount of money that the water damage restoration company has the day you need your basement treated. You need to find out if the company will take a deposit and work with your insurance company to get the rest of the money that is owed, and then you can have your insurance company repays you for what you paid to the restoration company. If not, you may have to pay it all up front.

Can They Treat Your Entire Home?

You want to find a water damage restoration company that doesn't just remove water from the basement, but a company that also:

  • Spray and treat for mold and mildew
  • Seal the basement with a water-resistant coating
  • Remove all damaged materials and objects
  • Check the ducts and ventilation system for water

These are just some of the things that you will want the company to do, and they should give you a list of their services when you call them on the phone to get a quote.

Are They Bonded?

Make sure that the company is insured, so you don't have to worry about any liability issues with their employees. Their employees will be working around water and mold, and if someone is injured on your property you don't want to be burdened with the expenses. Also, if anything is damaged on your property because of something they did, you want them to cover it.

You have to act quickly when you start to look for a company to get the water out of your home, and for a company that can treat your home for mold and other water complications. Ask these questions so you can find a water damage and restoration company that is in your area that can get the job done fast. 


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